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Netflix Offers 23-Cent Credit After Outage

Reed Hastings
Jason Kempin/Getty Images

The company offers a 3% rebate on its $7.99 a month plan after going down Tuesday.

Netflix has apologized for its several-hour outage on Tuesday -- by offering users a 23-cent credit.

The site e-mailed users that it will credit 3 percent of the $7.99 monthly unlimited streaming bill, which equals about 23 cents.

If all of Netflix's 20 million subscribers were affected, it would cost the company $4 million.

Read their full memo below:

Dear User,

Recently you may have had trouble instantly watching TV episodes or movies due to technical issues.

We are sorry for the inconvenience this may have caused. If you attempted and were unable to instantly watch TV episodes or movies yesterday, click on this account specific link in the next 7 days to apply your 3% credit to your next billing statement for your Watch Instantly Unlimited plan. Credit can only be applied once.
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Ready to start watching again? Check out our latest selection.

Again, we apologize for any inconvenience and thank you for your understanding. If you need further assistance, please call us at 1-866-923-0898.

-The Netflix Team