Some Tesla Model X SUVs Have Defects (Report)
Early adopters of the radical SUV complain of faulty 'falcon' doors and other issues, according to Consumer Reports.
Tesla Motors CEO Elon Musk recently blamed "hubris" for the overly complex design of the Model X that has made it difficult for the company to mass-produce the electric SUV.
Now, early adopters of the ambitious SUV are complaining of a host of defects in their vehicles, according to Consumer Reports.
Model X owners are taking to Tesla message boards to complain about balky doors, misaligned trim, uneven paint quality and problems with the climate control system, the magazine reported Tuesday.
A Model X owner interviewed by Consumer Reports said both falcon doors on his SUV malfunctioned, a rear power window worked only after it dislodged a piece of chrome trim and other issues.
Model X owners have separately complained of "ghosting" — seeing double images of oncoming cars and taillights, especially at night — caused by the Model X's unique windshield, which curves up and over the heads of drivers and front seat passengers.
The magazine cautioned that early-build examples of new cars are prone to defects, and that it recommends waiting until the second year of production before buying an entirely new model like the Model X. Early examples of Tesla's Model S sedan, which the magazine last year gave an unprecedented perfect score, also had quality issues.
Tesla acknowledged that there were problems with some early Model X builds but that "the issues are not widespread, and we are working closely with each owner to respond quickly and proactively." (The Model X owner interviewed by Consumer Reports said Tesla had fixed the problems successfully.)
Earlier this month, Tesla recalled 2,700 Model X units after a third-row seat failed in crash tests.