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Disneyland tickets went on sale Thursday to great demand. The website for tickets was overwhelmed with would-be guests trying to return to the iconic theme park for the first time in more than a year.
“Our website is experiencing high demand. We’re working through the queue as quickly as possible,” a Disneyland spokesperson told The Hollywood Reporter.
While some lucky would-be visitors were able to get tickets, others reported that the site timed out or they landed on a page with the Seven Dwarfs that stated: “We’re Working on It. This page is temporarily unavailable. Rest assured, we’ll fix the issue soon, so please try again later.”
Another page for tickets stated: “The Wait is Almost Over Thank you for your continued patience! Due to high demand, this is taking longer than expected. We have a lot of Guests accessing our system, so you are now in a waiting room to plan your park visit. Do not refresh the page or select the “back” button.” The page’s wait time was listed as “recalculating.”
Around 4 p.m., the site posted a new message stating it could take “several hours” for those waiting to snap up tickets.
“We still have plenty of reservation availability, and we plan to keep the system open throughout the night to accommodate the demand. Please don’t refresh and we will get you through the queue as soon as we can. We know you are just as excited to return to the Disneyland Resort as we are to welcome you back, and we thank you for your patience as we work to accommodate as many guests as possible,” reads the message.
Disneyland will reopen for California residents April 30. The iconic theme park has been shuttered since last March because to the pandemic. Disneyland will reopen with strict health and safety measures at a greatly reduced capacity to ensure social distancing. In order to enter the park, guests must have both a ticket and a reservation. Hours for Disneyland and California Adventure will be 9 a.m. to 7 p.m.
4:43 p.m.: Updated with a new message from Disneyland about tickets.