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Facebook’s new year-end feature didn’t roll out as smoothly as planned.
The social networking site has apologized after at least one person complained that its automatically generated “Year in Review” posts brought up bad memories. The app compiles users’ photos from 2014 and adds the caption, “It’s been a great year! Thanks for being a part of it.”
Web design consultant and writer Eric Meyer, who lost his daughter to brain cancer earlier this year on her sixth birthday, wrote a blog post addressing the fact that the preview for his “Year in Review” post featured her photo, along with clip art of figures enjoying festivities.
“For those of us who lived through the death of loved ones, or spent extended time in the hospital, or were hit by divorce or losing a job or any one of a hundred crises, we might not want another look at this past year,” Meyer wrote Dec. 24.
Jonathan Gheller, product manager for the “Year in Review” app, told the Washington Post that he reached out to Meyer to apologize on behalf on the company for causing him pain.
“[The app] was awesome for a lot of people, but clearly in this case we brought him grief rather than joy,” Gheller said. He added that Facebook’s team would take Gheller’s concerns into account for next time.
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