10:45am PT by Graeme McMillan
'Batman: Arkham Knight' PC Editions Pulled After Complaints About Quality
Batman's final battle isn't going as smoothly as hoped. In fact, problems with the PC version of the Batman: Arkham Knight video game have proven to be so troublesome that Warner Bros. Interactive Entertainment has temporarily pulled the game from sale until a fix can be found.
In a statement released late Wednesday, the company apologized to those who had "experienced performance issues with Batman: Arkham Knight on PC," going on to note that the problems were being taken "very seriously" — seriously enough to remove the PC version of the game for sale for the foreseeable future.
"We greatly value our customers and know that while there are a significant amount of players who are enjoying the game on PC, we want to do whatever we can to make the experience better for PC players overall," the statement continued — published on Warner Bros' online community for the game — before offering refunds for those who were dissatisfied with their PC purchase.
The statement concluded, "The Batman: Arkham fans have continually supported the franchise to its current height of success, and we want to thank you for your patience as we work to deliver an updated version of Batman: Arkham Knight on PC so you can all enjoy the final chapter of the Batman: Arkham series as it was meant to be played."
Glitches with the PC version of the game included crashing, stuttering graphics and variable frame rates for animation. Sefton Hill, head of Arkham Knight development studio RockSteady, tweeted earlier this week about the problems PC gamers were having with the game, released Tuesday, revealing that the PC version was the effort of a third-party developer, Iron Galaxy:
I'm aware that some users are reporting performance issues with the PC version. This is something that Rocksteady takes very seriously.1/2— Sefton Hill (@Seftonhill) June 23, 2015
WBGames is working with the PC developer IronGalaxy to address the issues ASAP. Rocksteady will provide any support to get this resolved.2/2— Sefton Hill (@Seftonhill) June 23, 2015
No ETA for the rerelease of the PC version of the game has been announced.