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Streaming service Netflix stopped working for many users on Tuesday, with outages that lasted more than an hour for some people.
A Netflix representative tells THR: “An outage that affected many of the devices that stream Netflix in North America and South America started at about 3:40 p.m. Pacific on Tuesday, Feb. 3., with a lesser effect on devices in Europe. Service was restored to most Netflix members in under an hour. Our engineers are still investigating the cause.”
Users experiencing error messages while using the site jumped on Twitter to see if the problem was widespread, and “My Netflix” quickly began trending.
Some users were able to get past the log-in screen, pick a TV series title and head to a specific episode, but they were then greeted with an error message:
Other users weren’t able to load the home page on their computer or received a message saying Netflix was having some issues. Some lucky Netflix users were able to use the streaming service without any problems during the outage.
Here’s what people said on Twitter:
Oh I’m really pissed now. My Netflix not working and I was in the middle of Doctor baileys birth
— K (@__cashorcredit) February 3, 2015
My Netflix isn’t working. I am outraged.
— sav (@savanahtweet) February 3, 2015
MY NETFLIX IS NOT WORKING THIS IS NOT A DRILL
— •Carly• (@Flickeredswift) February 3, 2015
Very upset because my Netflix has a streaming error and now I can’t watch American horror story
— kentalll (@kendellaaa) February 3, 2015
My Netflix stopped working so I got on Twitter to confirm it wasn’t just me. It took .3 seconds to confirm this
— Courtney Hayes (@courty_h) February 3, 2015
NOOOOOOOOOOOOOOOOOO MY NETFLIX IS DOWN CMON I JUST WANNA FINISH FRIENDS AND RESTART IT
— rachel green (@quirkynialler) February 3, 2015
my Netflix isn’t working….what am I supposed to do with my life now
— Rachael Whalen (@rachaelmarie06) February 3, 2015
My Netflix isn’t working, call the police!!!
— Amy (@FrantaFtMaynard) February 3, 2015
my netflix keeps saying the title isnt available right now what do i do im sad
— becky (@17bxc) February 3, 2015
My Netflix isn’t working and I was in the middle of a very intense episode of Criminal Minds. @Netflixhelps please, you know… Help 🙁
— Wendy Wu (@whendeewoo) February 4, 2015
my netflix isnt working is this what it feels like to have your heart shatter into little tiny pieces
— Jazzy (@JazzyLuchini) February 4, 2015
my netflix is not working like i came here to have a good time and i’m honestly feeling so attacked right now
— m (@horxnftlovato) February 4, 2015
My Netflix is down…. I hadn’t planned on actually having to talk to anyone tonight….
— Tim Urban (@TimUrbanMusic) February 4, 2015
My Netflix has exactly 20 seconds to work again or I’m gonna lose it
— Christine (@christinebeb) February 4, 2015
WHY IS MY NETFLIX NOT WORKING SOMEONE CALL FOR HELP I FEEL SAD
— icarlëy (@caarleeyy) February 4, 2015
I didn’t realize my dependency on netflix until it went down and I’m now shaking in the bathtub in a hulk costume quoting ‘friends’ lines.
— The Strumbellas (@thestrumbellas) February 4, 2015
When my netflix is down pic.twitter.com/SiyU3xEtNd
— Netflix (@TheNetflixLife) February 4, 2015
When Netflix returned for some users, they expressed their glee:
Literally just got so excited about Netflix finally working. This is my life.
— Emily H (@emhulsey) February 4, 2015
My Netflix is back!!! Goodbye cruel world! I will see you again in 6-8 hours… haha
— Tim Urban (@TimUrbanMusic) February 4, 2015
— Paige (@PaigeRN55) February 4, 2015
NETFLIX WORKS AGAIN TIME TO WATCH FRIENDS FOR THE REST OF MY LIFE
— hanna (@hannamahonee) February 4, 2015
Wohoooo my @netflix is working again!
— Lejla Ljuti? (@LejlaLjutic) February 4, 2015
— Louis Geneux (@louisgeneux) February 4, 2015
Users who apparently never experienced outages at all bragged about their luck:
my netflix is working perfectly fine
— chelle (@M_krebsbach) February 4, 2015
Yo my Netflix still works
— Janie Kuss (@janierkuss) February 4, 2015
— agent p (@_heyalisha) February 4, 2015
My Netflix ain’t down pic.twitter.com/vlYFZpAL6H
— emmss (@emsthegoddd) February 4, 2015
Pretty sure my Netflix is the only one working and I’m the happiest person ever
— laurennnn (@lauren_moerler) February 4, 2015
idk what you guys are talking about my netflix is working fine!!
— erin (@goodctharlotte) February 4, 2015
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