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After receiving numerous complaints, the multiplex put up signs informing Interstellar ticket buyers of the following: “Please note that all of our sound equipment is functioning properly. Christopher Nolan mixed the soundtrack with an emphasis on the music. This is how it is intended to sound.”
— Jay Shooke (@JShooke) November 12, 2014
No one at the Cinemark Tinseltown could comment on the record per corporate policy, but one person told THR that the complaints didn’t stem from the Imax showings of Interstellar, but only from those customers viewing the space epic in traditional digital screenings.
The signs were put up at Cinemark Tinseltown without the knowledge of Cinemark headquarters. A Cinemark corporate spokesman told The Hollywood Reporter that there were no issues with the film itself, and that the location instead experienced technical issues due to a hard-drive problem that have since been resolved. The signs were taken down earlier on Thursday.
Paramount and Warner Bros. partnered on Interstellar, starring Matthew McConaughey and Anne Hathaway as astronauts trying to save the human race, with the ensemble cast also including Jessica Chastain and Michael Caine.
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