Sony Hack: 5 Things the Studio Is Doing for Its Employees
Psychologists on the lot, free ID theft coverage and FBI tips are helping staff endure
This story first appeared in the Jan. 9 issue of The Hollywood Reporter magazine.
1. IDENTIFY THEFT PROTECTION Michael Lynton and Amy Pascal have offered employees, ex-staff and their families 12 months of free coverage from AllClear ID, an identity theft protection service that monitors the Internet for exposure of personal information. If a case is detected, the service connects clients with a private investigator.
2. FBI EXPERTISE The FBI, with security firm Mandiant, held cybersecurity information sessions on the lot for Sony employees during the week of Dec. 8. The tips included how the length of a password is just as important as its intricacy and how to identify suspicious emails (an IT email address was distributed to report odd activity).
3. HOTLINE HELP Sony has set up a phone assistance hotline through vendor FEI. Open Monday through Friday, it's available to current and former employees worldwide who feel threatened by the release of personal and financial information.
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4. PSYCHOLOGICAL COUNSELING Sony offered psychological counseling in the form of a therapist who was on the lot for two weeks in mid-December to deal with stress. (Sources say the services were very popular.) The professional could see individuals or groups. Counseling over the phone also is available.
5. MORAL SUPPORT "This won't take us down," Lynton said at a Dec. 15 town hall, though he declined to answer employee questions.