'The Voice' Admits Voting 'Inconsistencies' This Week

The Voice Battle Rounds Justin Rivers Morgan Twins - H 2013
Trae Patton/NBC

The Voice Battle Rounds Justin Rivers Morgan Twins - H 2013

Some fans supporting their favorite contestants via text or online experienced problems, which NBC says did not affect the outcome of the show.

The people have spoken – but not all of them were heard.

NBC’s The Voice acknowledged Wednesday some fans who voted online and via text this week ran into trouble.

The Voice host Carson Daly said during Wednesday's broadcast that the show wanted to be “completely upfront” with its audience.

“We noticed some inconsistencies with this week's texting and online voting,” Daily said.

Jason George, CEO of Voice vote-tallying company Telescope, addressed the problems and said they did not affect the outcome of the show’s final results.

PHOTOS: ‘The Voice': Meet the Season 4 Coaches

"For fairness, those votes have been removed from Monday and Tuesday's results, but we want to assure fans and artists alike that this in no way affected the outcome for any team,” George said.

Telescope also handles vote tallying for Fox’s American Idol, The X Factor and other shows.

NBC released a statement addressing the issue:

“On this week’s episodes of The Voice, we encountered issues with the systems used for online and SMS voting. We are addressing both issues, and in an abundance of caution are not counting the votes that may have been affected. Telescope, the independent company that administers voting for the show, has certified that removing those votes does not affect the outcome for any team.”

Wednesday’s episode saw four contestants eliminated, with the crop of hopefuls narrowed to 12.

Telescope did not immediately respond to request for comment.