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Senate Panel to Hold Hearing on Concert Ticket Sales Following Taylor Swift Eras Tour Fiasco

Taylor Swift’s Eras tour fiasco at Ticketmaster in November may have shined a light on a larger issue. A Senate antitrust and consumer rights subcommittee says it will be holding a hearing — on a date to be determined — on concert ticket sales following the debacle.  U.S. Senators Amy Klobuchar (D-MN) and Mike Lee […]

Taylor Swift Tickets Breakdown Probed by Attorneys General

The breakdown in Ticketmaster’s sales of Taylor Swift tickets is a mess some attorneys general aren’t shaking off. With fans sharing outrage and heartache over the fruitless hours they spent trying for seats for Swift’s upcoming concert tour, top legal chiefs in Nevada, Tennessee and Pennsylvania have launched investigations into the fiasco. “Trouble, trouble, trouble,” […]

Taylor Swift on Ticketmaster Tech Issues: “We Were Assured” They Could Handle the Demand

Taylor Swift is speaking out against Ticketmaster after fans experienced problems buying tickets to her upcoming Eras tour.  Ticketmaster experienced errors and site slowdowns on Tuesday during its Taylor Swift presale for verified fans. The site sold 2 million tickets during the presale, a record for a single artist in a day, but continued to […]

Live Nation Revenue Soars As Concert Ticket Sales Recover

Live Nation said it experienced its “best first quarter ever,” driven by strong buying trends at Ticketmaster.   In the three months ended March 31, Ticketmaster recorded its second highest gross transaction volume, excluding refunds, in the company’s history, with an estimated 111,292 tickets sold. The segment added seven million net new tickets in the quarter.  […]

Live Nation Accused of Shutting Out Venues That Don’t Use Ticketmaster

Ticketmaster and parent company Live Nation Entertainment are again being accused of violating antitrust laws by monopolizing ticket sales. This time, a group of plaintiffs from California, Ohio and Florida has filed a putative nationwide class action accusing the companies of coercing venues into boycotting competing ticketing platforms and deploying unconscionable arbitration agreements. Pointing to […]

Ticketmaster’s Arbitration Policy Again Enforced in Dispute Over Pandemic Refund Policy

Ticketmaster has convinced another California federal judge that fans who are unhappy over pandemic-related event cancellations and delays have to arbitrate their claims, this time in a suit from a fan who was angry about not getting a refund for tickets to a Rage Against the Machine concert that was indefinitely postponed.

Live Nation Gets Credit Rating Downgrade at S&P Global

Live Nation Entertainment has been hit with a credit rating downgrade from S&P Global Ratings.

Ticketmaster Furloughs Hundreds of Employees as Part of $500 Million Cost Reduction Plan

Ticketmaster has furloughed hundreds of employees across multiple offices in North America, marking the first major employment cuts at the Live Nation-owned concert company in the face of the COVID-19 crisis.

Ticketmaster Hit With Class Action Lawsuit for Allegedly Encouraging Scalpers

Ticketmaster and Live Nation are facing a class action lawsuit that alleges the companies not only ignore scalpers who buy tickets in bulk but also make it easier for them to resell their tickets at higher prices because they collect a fee on both the initial sale and resale.

Taylor Swift Gets Ticketmaster to Delist Reputation Tour Resale Tickets in Final Sales Push

A lack of sellouts for tours led by Swift and Jay-Z highlights a growing competition between artists and scalpers.

Ticketmaster, StubHub and the Battle Over the Future of Ticket Pricing

StubHub and Ticketmaster, long-time rivals, unite in support of the BOTS Act, a law that could curtail mass digital purchases and inflated resales.

Adele Ticket Blowout Frustrates Fans, With Ticketmaster Taking the Heat

But according to a source at the firm, Ticketmaster "did not crash and performed very well, in spite of truly unprecedented demand."